Developed with input from industry experts, the Hospitality and Tourism Management program will give you practical hands-on education, ensuring you have the real-world knowledge and skills to achieve success in the workforce.

During this program, you will develop a strong understanding of the hospitality and tourism industries. You will gain knowledge in guest experiences delivery, sales and marketing, service and applied leadership, all complemented by a strong financial management foundation. You will expand your knowledge by choosing a specialization in travel and tourism, entrepreneurship and innovation, hotel and accommodation management, restaurant and service operations, event management, beverage management and more.

Develop qualities that are in high demand for all hospitality and tourism jobs such as communication, problem-solving and interpersonal skills. The industry is fast-paced and requires you to be adaptable, enthusiastic and resilient. If you enjoy keeping busy and working within a team to achieve common goals, then this career is perfect for you.

Travel and Tourism specialization
Gain travel product knowledge to prepare for a career in destination and travel planning. Your training will cover product and reservation systems, itinerary planning and design, special interest and sustainable tourism. You will have the opportunity to connect with industry partners in solving industry problems and selling and marketing products at our Travel Center on Campus.

Upon graduation After 3-5 years
Junior travel counsellor Business development manager/Tourism Account/Brand managers (sales)
Junior destination marketing/sales Product manager/Product specialists
Customer service/front line roles (i.e. Visitor Information Centre, airport, ticketing, etc.) Destination specialist/manager
Airline: sales, reservation agent Senior travel associate/specialized niche
Guide/rep: interpreter and step-on guide Client services manager (CRM)
Online travel agent (OTI) Visitor experience manager
Reception/office services Tour operator: B to B and RTOs
Administrator Destination development advisory
Tourism Sales or Marketing Coordinator/Specialist Economic development (tourism hat)
Junior supervisor (team lead) Volunteer Management & Community engagement stakeholder relations
Other areas of specialization:

Hotel and Accommodations
Restaurant and Service Operations
Beverage Management
Multi-Disciplinary
Event Management
Entrepreneurship and Innovation
A career in hospitality provides many travel opportunities with jobs available all over the globe. When you graduate, your career options will be diverse. Consider an exciting career as a travel agent, event planner, food and beverage manager, hotelier or start your very own business – the sky’s the limit!

Is this the right fit for me?
To succeed in this program, you should:

Attend and actively participate in all classes
Be prepared to work in teams and within the industry to get workplace experience
Have an understanding of the hospitality and tourism industry, including rewards and challenges
Become familiar and adhere to SAIT's policies and procedures
Have strong written and oral communication skills
If you are engaged in campus life and take advantage of SAIT services and resources, you may be more likely to experience success in SAIT's programs.

Accreditation
The Travel and Tourism specialization is also well aligned with the Association of Canadian Travel Agencies’ (ACTA) endorsement standards to allow students who choose to continue with the Certified Travel Counsellor (CTC) accreditation.

Credential
After successfully completing this program, graduates will receive a SAIT Hospitality and Tourism Management diploma. As a Hospitality and Tourism Management graduate, you will have the opportunity to continue into the Bachelor of Hospitality and Tourism Management degree to further your education in the field.

Graduates can pursue job opportunities in hotels, restaurants, resorts, private clubs and attractions locally and worldwide. Related careers include:

junior travel counsellor
destination marketing and sales coordinator
customer service representative
airline guide
tourism coordinator/specialist.